Refund policy

REFUND AND RETURN POLICY

Thank you for shopping at Eko Hub. We want you to be completely satisfied with your purchase.

1. Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment (via Razorpay). You will receive the credit within 8 business days, depending on your bank's policies.

3. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Damaged Items
If you receive a damaged or defective product, please contact us immediately at ekohub.net@gmail.com with photos of the product for a quick replacement or full refund.